About Us
Meet the Blue Heron Neurofeedback and Counseling Team
Stacie Leclerc MLADC, LCMHC
Stacie Leclerc MLADC, LCMHC is the founder of Blue Heron Neurofeedback and Counseling. She earned her Master’s degree in counseling from Naropa University in Boulder, Colorado and has worked in a variety of settings with adolescents and adults.
As a dual-licensed clinician, she specializes in substance use disorders, mood disorders, post-traumatic stress disorder, anxiety, and life transitions. Her therapeutic approach is client-centered, using evidence-based practices to assist clients in developing strategies to overcome challenges. In a judgment-free setting, clients feel supported while working toward recovery by addressing the relationship between behaviors, thoughts, and feelings with goal-oriented strategies.
Rhonda Edwards-Caron, MS, MLADC, LCS, SAP
Rhonda Edwards-Caron, MS, MLADC, LCS, SAP, earned her Master’s Degree at Springfield College in 2007. She worked for 19 years at a local Mental Health Center, assisting individuals struggling with both mental health and substance use issues, while obtaining her MLADC (Master’s License in Alcohol and Drug Counseling) and LCS (License Clinical Supervisor). She had many different roles over the years. She reported her most rewarding job was as an emergency services clinician for individuals struggling with suicide and homicidal ideality in emergency settings, covering at times seven hospitals throughout New Hampshire.
For almost 5 years, she has worked with individuals struggling with Mental Health and Substance Abuse through the IDCMP program. In an attempt to help people overcome the hardships of not having a driver’s license, she obtained her SAP (Substance Abuse Professional). She is currently licensed to practice in Maine, New Hampshire, and Vermont.
She loves to spend time with her husband, kids, and grandkids. She enjoys many different hobbies. She feels life is too short to devote all her time to one. When asked what her favorite memory would be, she replied, “Jumping out of a plane while tandem skydiving”.
Susan Joyce Bailey, MA, MLADC
Susan J. Bailey, MA, MLADC earned her Master’s degree in Community Social Psychology from the University of Massachusetts in Lowell. She specializes in substance use treatment and anxiety and trauma and uses empirically based treatments to help people meet their goals. Susan uses a client centered approach to treatment and encourages, empowers, and educates her clients in a supportive environment.
We are all living in stressful times and Susan is skilled in helping clients learn mindfulness skills to lessen that stress.
Gary A. Richard, MS, LADC
Gary Richard M.S., LADC earned his Master’s degree in Human Services at Springfield College’s satellite location in St. Johnsbury, Vermont. Gary’s career in Human Services has given him experience in developmental services, mental health services, juvenile justice, and substance use treatment. He has provided substance use treatment in varying levels of care including Outpatient, Intensive Outpatient, and Residential treatment.
As a New Hampshire Licensed Drug and Alcohol Counselor, Gary provides individuals with person-centered treatment while utilizing evidence-based practices. While working in a safe environment, Gary helps each client identify and set realistic goals that assist them down their chosen pathway to recovery.
Carol Houghton, MLDAC, Addictions and Mental Health Counselor
My name is Carol Houghton and I am an Addictions and Mental Health counselor at Blue Heron Counseling. I have a Master of Science in Clinical Mental Health Counseling and I am an MLDAC (Master Licensed Drug & Alcohol Counselor). I feel blessed to be able to serve the clients who come to me as I have always wanted from an early age to help people as much as I can. I have been working in this field for the past 20 years.
I am a Person-Centered counselor trying to emulate the great Carl Rogers who introduced the humanistic theory that people are able to actualize and grow into their best self. I use Cognitive Behavioral, Dialectical Behavioral therapy as well as Motivational Interviewing and EMDR (Eye Movement Desensitization and Reprocessing therapy) which is wonderful for trauma.
I hope to be able to help whoever comes my way seeking guidance to be just that—a person giving guidance and not ever telling someone what to do. But to be a “light in the darkness” helping the person to find their own way.
Katie Taggett, IDCMP Coordinator
Katie Taggett serves as the Coordinator for Blue Heron’s Impaired Driver Care Management Program (IDCMP). She has been part of the Blue Heron team for three years, with the past 1.5 years dedicated to leading the IDCMP. Katie brings a strong background in substance use disorder (SUD) services and case management, and previously managed both a homeless shelter and a domestic violence shelter. Her experience reflects a deep commitment to supporting individuals through challenging circumstances and helping them access the care and resources they need.
Outside of work, Katie enjoys spending time with her family and exploring her passion for photography.
Jessa Pacanza, Medical Receptionist
Jessa Pacanza is a warm, cheerful, and dedicated Medical Receptionist at Blue Heron Counseling, where she has been proudly serving clients since 2024. She is passionate about helping others and strives to make every interaction—whether in person, over the phone, or virtually—welcoming and supportive.
Jessa graduated with a degree in Hotel and Restaurant Management from the University of Cebu and brings more than four years of customer service experience to her role, including two years in a medical account. She is also HIPAA-trained, ensuring that every client’s information is handled with the utmost care and professionalism.
Beyond her administrative skills, Jessa has a vibrant background as a professional dancer. She loves bringing positivity, energy, and compassion into her work, making clients feel comfortable and cared for from the moment they connect with the office.
Her commitment to excellent service and her genuine love for helping people make her an integral part of the Blue Heron team.
Danvryan Adriano
Dan’s duties at Blue Heron cross many facets at Blue Heron from organizing the IDEP Classes to auditing files. You will also get the pleasure of speaking to Dan when calling into Blue Heron as he helps Jessa assist clients when they call in.
With over 15 years of experience in customer service, Dan has developed a strong expertise in client support and a deep ability to see situations from the customer’s perspective. Before transitioning into virtual assistance, he worked with a Fortune 500 insurance company, where he gained valuable insight into handling complex cases with accuracy, accountability, and empathy.
Upon joining Blue Heron in 2024, he further strengthened his commitment to delivering precise, compassionate, and solution-focused support in every situation he encounters. He looks forward to continuing his journey with Blue Heron and making a meaningful difference in the lives of the people he serves.
Karen Hoyt, Office Manager
Meet Karen Hoyt our Office Manager, at Blue Heron. Since joining the team in May 2021, Karen has been the backbone of our operational support. Holding a bachelor’s degree in human services, Karen oversees daily administrative operations to ensure efficiency and organization across the practice, manages client accounts, insurance coordination, clinical credentials, develops and streamlines office systems and forms. Her role bridges client service, financial oversight, and team management to help Blue Heron operate smoothly and deliver exceptional client experience.
Outside the office, Karen loves creating stained glass art and cheering on the New England Patriots during the football season.
Karen is loving life with her wonderful husband, 4 kids, 8 amazing and talented grandchildren and 5 cats.
Lydia McKenzie, DNP, PMHNP-BC, CARN-AP, Psychiatric Nurse Practitioner
Lydia McKenzie, DNP, PMHNP-BC, CARN-AP, is a Psychiatric Nurse Practitioner at Blue Heron Neurofeedback and Counseling, where she provides compassionate and confidential care for adults ages 18 and older. She specializes in both mental health and addiction treatment, offering support for individuals experiencing anxiety, depression, bipolar disorder, ADHD, PTSD, and substance use disorders. Lydia utilizes a holistic, client-centered approach that integrates medication management with non-medication strategies to support overall wellness.
In her work, Lydia is committed to helping individuals find stability, build resilience, and achieve meaningful, lasting change. She provides Medication for Addiction Treatment (MAT), including buprenorphine-based therapies and naltrexone options, ensuring patients receive evidence-based, individualized care throughout their recovery journey.
Outside of the office, Lydia enjoys spending time in ways that reflect her down-to-earth personality. She humorously notes a preference for “avoiding cardio,” is a self-proclaimed turophile (cheese enthusiast), enjoys driving big trucks, and loves playing with small dogs.
Nicole Ouellette, LNA, MA, Recovery Enhancement Program Coordinator
Nicole Ouellette serves as the Recovery Enhancement Program Coordinator at Blue Heron Neurofeedback & Counseling, where she is dedicated to supporting individuals on their journey toward recovery, wellness, and personal growth. Nicole is also a Licensed Nursing Assistant (LNA) and Medical Assistant (MA) with more than 10 years of experience in healthcare and six years of experience working with individuals in recovery.
Throughout her career, Nicole has been committed to providing compassionate, person-centered care that empowers individuals to overcome challenges, build resilience, and achieve their goals. Her strong problem-solving skills, determination, and positive outlook allow her to develop meaningful connections with those she serves while creating a welcoming and supportive environment. Nicole is passionate about advocating for others, promoting overall well-being, and helping people recognize their strengths as they move forward in their recovery journey.
At Blue Heron, Nicole strives to make a lasting impact through quality care, encouragement, and genuine connection. She believes that every person deserves support, respect, and the opportunity to create a fulfilling life.
A Little More About Nicole
When she is not at work, Nicole enjoys spending time outdoors, staying active, and seeking new adventures. She is always working on a project of some kind and enjoys finding creative ways to stay productive and engaged. Family and close friends are incredibly important to her, and she values every opportunity to create lasting memories with those she loves.
Nicole is also a devoted animal lover who cares for five dogs, along with cats and farm animals. She enjoys working with children and looks forward to having a family of her own someday.
Known for her kind heart, generosity, and willingness to help others, Nicole brings compassion, positivity, and dedication to everything she does—whether she is supporting someone in recovery, caring for animals, tackling a new project, or enjoying the beauty of the outdoors.
Carrie Laflamme brings more than 20 years of leadership experience in social services and behavioral health programs. Throughout her career, she has held key leadership positions, including Homeless Shelter Manager, Homeless Outreach Coordinator, and Director of Operations for inpatient and outpatient substance use disorder treatment services.
Carrie joined Blue Heron in August of 2022 and serves as the Program Manager of Quality Control, supervising the IDCMP Program and overseeing grant administration and compliance. Her expertise includes program oversight, quality improvement, regulatory compliance, prevention assessment, and ensuring adherence to federal and state standards.
Known for her collaborative leadership style and commitment to excellence, Carrie is dedicated to strengthening programs, supporting teams, and ensuring the delivery of high-quality, compliant, and impactful behavioral health services.
