DOT-Qualified SAP Services

Return-to-duty evaluations done with care and compassion

Our licensed Substance Abuse Professionals provide DOT-compliant evaluations and follow-up services for safety-sensitive employees across New Hampshire — guided by the same client-centered approach we bring to all our services.

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How it works

Patient Portal

DOT/FMCSA compliant

Licensed & credentialed SAPs

Confidential process

Serving NH statewide

Our services

What we provide

Full DOT-mandated SAP services for safety-sensitive employees across all transportation modes.

Initial SAP evaluation

A face-to-face clinical assessment to determine the appropriate level of education or treatment under 49 CFR Part 40.

Treatment referrals

We connect employees to appropriate education programs, counseling, or treatment services that meet DOT requirements.

Follow-up evaluation

After completing recommended treatment, we conduct a return-to-duty evaluation and issue written clearance for employers.

Follow-up testing plan

We develop the mandatory unannounced follow-up testing schedule — typically 6 tests in the first 12 months.

Employer guidance

We help employers understand their obligations, manage compliance documentation, and communicate with MROs and testing facilities.

Telehealth evaluations

Secure video-based evaluations where permitted by DOT modal agency rules, for added convenience and accessibility.

The process

How return-to-duty works

Violation occurs

Employee tests positive or refuses a DOT drug or alcohol test.

SAP evaluation

Employee meets with our licensed SAP for an initial face-to-face assessment.

Education or treatment

Employee completes the SAP-recommended program.

Follow-up evaluation

SAP meets again to confirm compliance and issue clearance documentation.

Return to duty

Employee passes return-to-duty test and resumes safety-sensitive work.

Common questions

Frequently asked questions

Answers for employees and employers navigating the SAP process.

Who is required to use a SAP?

Any DOT safety-sensitive employee who violates drug and alcohol regulations — including a positive test, refusal to test, or other violation — must complete the SAP process before returning to safety-sensitive duties. This covers FMCSA, FAA, FTA, FRA, PHMSA, and USCG regulated workers.

Is the process confidential?

Yes. SAP evaluations are conducted with strict confidentiality. Clinical details you share during your evaluation are protected. The SAP is only required to communicate limited compliance-related information to the employer — not the details of your personal disclosure.

How long does the SAP process take?

Timelines vary depending on the recommended program. Most employees return to duty within 30 to 90 days after completing treatment and passing the follow-up evaluation. We work to schedule initial evaluations within a few business days.

Who pays for the evaluation?

DOT regulations do not specify who pays — it is determined by company policy or employment agreements. In many cases the employee pays for the SAP evaluation. We’re happy to discuss fees transparently before you commit to anything.

Can I choose my own SAP?

Yes. Employees have the right to select any DOT-qualified SAP. Your employer cannot require you to use a specific provider. If your employer has given you a referral, you are still free to seek an evaluation with a SAP of your own choosing.

Our locations

Serving New Hampshire

SAP services available at all four Blue Heron locations, plus telehealth options statewide.

Conway

379 White Mountain Hwy

Conway, NH 03860
Mon–Fri, 8:30 AM–5:00 PM
(603) 356-6400

Gorham

515 Main Street

Gorham, NH 03581
Mon–Fri, 8:30 AM–5:00 PM
(603) 356-6400

Littleton

111 Saranac Street

Littleton, NH 03561
Mon–Fri, 8:30 AM–5:00 PM
(603) 356-6400

Laconia

1 Mill Street

Laconia, NH 03246
Mon–Fri, 8:30 AM–5:00 PM
(603) 356-6400

Ready to take the next step?

Whether you’re an employee navigating the return-to-duty process or an employer managing compliance, our team is here to help — without judgment.

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Employer inquiries